1. Introduction
This Privacy Policy explains how Villa Dodo (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website https://villadodo-platak.com.
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
•Villa Dodo
•Soboli, 51218 Croatia
•Email: info@villadodo-platak.com
3. What Data We Collect
We may collect the following types of personal data:
• Name and surname
• Email address
• Phone number (if provided)
• Booking details (dates, number of guests, preferences)
• Message content submitted through forms
• IP address and browser data
• Cookies and usage data
4. How We Collect Data
We collect personal data when:
• You fill out a contact or booking form
• You contact us via email
• You browse our website (cookies and analytics)
We may also collect data automatically through analytics tools and cookies when you interact with our website, including pages visited, time spent on the site, and referring URLs.
5. Purpose of Data Processing
We process your personal data for the following purposes:
• Responding to inquiries and booking requests
• Providing accommodation services
• Improving our website and user experience
• Complying with legal obligations
• Preventing fraud and ensuring security
6. Legal Basis
We process your personal data based on:
• Your consent (e.g., contact forms)
• Contractual necessity (e.g., booking requests)
• Legal obligations
• Legitimate interest (e.g., website security and improvement)
7. Data Sharing
We may share your personal data with trusted third-party service providers strictly for the purposes described in this policy, including:
• Email delivery services (e.g., Brevo / Sendinblue)
• Web hosting providers
• Analytics providers (e.g., Google Analytics)
• IT and website maintenance services
All third-party providers are contractually obligated to process personal data in compliance with GDPR and applicable data protection laws.
8. Data Retention
We retain your personal data only for as long as necessary:
• Contact inquiries: up to 12 months
• Booking data: as required by legal obligations
• Analytics data: up to 26 months
You may request deletion at any time.
9. Your Rights
Under GDPR, you have the right to:
• Access your personal data
• Rectify incorrect data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time
To exercise your rights, contact us at: info@villadodo-platak.com
10. Cookies
We use cookies and similar technologies to ensure the proper functioning of our website, analyze traffic, and improve user experience.
Cookies may include:
• Essential cookies – required for website functionality
• Analytics cookies – used to understand visitor behavior (e.g., Google Analytics)
• Preference cookies – to remember your settings
You can manage or withdraw your consent at any time through the cookie banner displayed on our website.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
12. International Transfers
Some of our service providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards such as Standard Contractual Clauses.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
14. Contact Forms and Booking Requests
When you submit a contact or booking form on our website, the information you provide is used solely to respond to your inquiry or process your booking request.
We do not use this data for marketing purposes unless you have explicitly consented to it.
Your data is transmitted securely and stored only for as long as necessary to fulfill your request.
15. Contact
If you have any questions about this Privacy Policy, you can contact us at:
info@villadodo-platak.com
16. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your country.
In Croatia, this is the Croatian Personal Data Protection Agency (AZOP).
This Privacy Policy applies to all visitors and users of the Villa Dodo website and services.